Professor and Head of the School of Postgraduate Studies,
Faculty of Business and Management
Qualifications:
- Dip. in Business Studies (Politeknik Ungku Omar)
- B. Accounting (Hons), MMU
- MSc. (Management), Ph.D (Management), Graduate School of Management, UPM
University Appointments / Committee Involvements:
- Head, School of Postgraduate Studies. Faculty of Business & Management, Quest International University (QIU). October 2020 to Present
- Programme Coordinator (DBA) Faculty of Business & Management, Quest International University (QIU). October 2023 to Present
- Programme Coordinator (PhD BA) Faculty of Business & Management, Quest International University (QIU). October 2023 to Present
- Dean. Faculty of Business & Management, Quest International University Perak (QIUP). December 2018 to December 2019
- Deputy Dean. Faculty of Business & Management, QIUP. January 2018 to December 2018
- Deputy Dean. Faculty of Business, Management & Social Sciences, QIUP. October 2015 to December 2017
- Chairperson. Curriculum Review Committee, Faculty of Business & Management, QIUP. 2018, 2019
- Chairperson. Examination Vetting Committee, Faculty of Business, Management & Social Sciences, QIUP. 2016
- University Delegate (Lead). Asia Pacific Youth Exchange 2018, Ansan & Seoul, Korea
- Facilitator. Workshop on Assessement, QIUP. 4 August 2018
- Senior Business Consultant. SME-University Internship Programme and Championship, 2014
- Founder and Project Director. FBM Business Seminar Series, UiTM Perak. 2011
- Faculty Research Coordinator, UiTM Perak. 2010 to 2011.
- Deputy Dean (R & D and Postgraduate Programme), Universiti Tunku Abdul Rahman, Jan 2009 to August 2009
- Founder. Research Center for Business and Management, Universiti Tunku Abdul Rahman, 2009
Research Interest
- Strategic alliances
- Business strategy and policy
- Supply chain management
- Green strategy and sustainability
Teaching Interests
- Management
- Strategic Management
- Business Strategy
- Research for Business
- Research Methodology
Research Grants and Consultancy Services
- Factors Affecting Kindergarten Teacher’s Digital Competence and their Pivot towards Remote Learning during a Pandemic, Internal Research Grant Scheme (IRGS). Co-Researcher. [RM5,300]. (Completed: July 2021 – 30 June 2022).
- Investigating Primary School Teachers’ Acceptance, Readiness and Resilience towards Online Teaching and Learning during a Pandemic. Internal Research Grant Scheme (IRGS). Principal Investigator [RM5,430]. (Completed: July 2021-30 June 2022)
- Business Executive’s Ethical Reasoning Model in the UAE. Co-researcher [AED20,000] (Completed: 21 December 2015 to 31 August 2017).
- Green Responsive Initiatives (GRI) of Perak Business Industries: Barriers and Strategies. KRA Grant, Institute Darul Ridzuan. Principal Investigator [RM35,000](Completed: 30 April 2013 to 30 June 2014)
- Supply Chain Risk Management: Assessing Robustness, Flexibility, Agility and Resilience for Business Continuity of the Electronics Industry in Malaysia. UiTM Internal Excellence Funds. Co-Researcher[RM1,500] (Completed: 01 June 2012 to 1 December 2014)
- Structural Equation Modelling on Total Quality Management and Knowledge Management for Supply Chain Learning in Malaysian Manufacturing Industry. Fundamental Research Grant Scheme (FRGS). Principal Investigator [RM30,000](Completed: 01 Mac 2010 – 30 August 2011)
- Structural Equation Modeling on Ethical Reasoning Patterns of Business Professionals in Malaysia. Fundamental Research Grant Scheme (FRGS). Co-Researcher [RM25,000](Completed:27 December 2010 – 26 December 2012)
- The Impact of the Rewards and Motivation on Job Satisfaction: A Comparative Study between Lembaga Air Perak (LAP) and Syarikat Bekalan Air Selangor (SYABAS). UiTM Internal Excellence Funds. Co-Researcher [RM4,000](Completed: 01 August 2010 31 July 2011)
- Factors affecting employee attraction, attrition and retention in the Malaysian service industry, leading to the preparation and publication of an industry white paper. Manpower Inc. (M). Co-Researcher [RM38,000] (Completed:2008)
Selected Conference Proceedings
- Liu Haiyong, Ainon Jauharih Abu Samah and Loke Siew-Phaik (2025). Human resource management response strategies for sustainability: A case analysis on private construction firms in Shanghai. Proceedings of the 12th International Conference on Business, Accounting, Finance and Economics (BAFE 2024). Advances in Economics, Business and Management Research. https://doi.org/10.2991/978-94-6463-666-6_26
- Zhang Chaolei and Loke Siew-Phaik (2024). To be a TikTok content creator or not: Self-perceived personal brand equity impact on China Gen-Z’s digital entrepreneurial intention? 2024 MAG Scholar Conference in Business, Marketing & Tourism (MAG2024). 12th – 14th November Macau SAR, China.
- Lam Jia Ying Gwen and Loke Siew-Phaik (2024) Factors influencing the reorder intention towards food delivery apps among Gen Y and Z in Malaysia. 2nd International Quest Business Conference (IQBC 2024), Quest International University (QIU). 7th – 8th November 2024, Ipoh, Malaysia (Best Paper Award)
- Chan Xiao Tung and Loke Siew-Phaik (2024). Factors affecting entrepreneurial intentions among undergraduate students in Perak. 2nd International Quest Business Conference (IQBC 2024), Quest International University (QIU), Perak, Malaysia. 7th – 8th November 2024, Ipoh, Malaysia
- Zhang Chaolei and Loke Siew-Phaik (2023). Online purchase intentions for fresh agricultural products in China. Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023). Advances in Economics, Business and Management Research. https://doi.org/10.2991/978-94-6463-342-9_19
- Guo-Wei Liang and Loke Siew Phaik (2023). Service Quality and Student Satisfaction on Study Abroad Consultancy Service Provider: A Case Analysis of J-Agency. In 2023 MAG Scholar Conference in Business, Marketing & Tourism (MAG2023). 7th – 9th November 2023, Bali, Indonesia.
- Pualin Wong Poh Lin, Loke Siew Phaik and Ainon Jauharih Abu Samah (2023) Shared Prosperity through Entrepreneur Sense of Place: Strategies for Building Stronger Communities. In 2023 MAG Scholar Conference in Business, Marketing & Tourism (MAG2023). 7th – 9th November 2023, Bali, Indonesia.
- Ainul Haniza Abdul Rashid and Loke Siew Phaik (2014). Supply Chain Robustness and Resilience for Firm’s Sustainabiliy: Case Studies on Electronics Industry, In 2014 AAGBS International Conference on Business Management (AiCoBM 2014) SCOPUS
- Garry Wei-Han Tan, Keng-Boon Ooi, Boon-In Tan, Siew-Phaik Loke (2013). The End of Japanese Human Resource Practices? International Conference of Medical Innovation and Computing Service (MICS 2013), 2-4 August, National Cheng Kung University, Tainan, Taiwan
- Siew-Phaik Loke, Norlida Mohd Noor, Khalizani Khalid (2012). Customer Satisfaction Towards Internet Banking Services: Case Analysis on a Malaysian Bank, IEEE Symposium on Humanities, Science & Engineering Research, Kota Kinabalu, Sabah, December 3-4 (SCOPUS) [ISBN 978-1-4673-4616, pp. 159-163]
- Siew-Phaik Loke, Ayankunle Adegbite Taiwo, Hanisah Mat Salim, Alan G. Downe (2011). Service quality and customer satisfaction in a telecommunication service provider. International Proceedings of Economics Development and Research, Vol. 11, pp.24-29
- Siew-Phaik Loke, Alan G. Downe, Murali Sambasivan, Khalizani Khalid, Keng-Boon Ooi (2011). Integrating total quality management and knowledge management to supply chain learning: a structural approach. International Proceedings of Economics Development and Research, Vol.11, pp.42-47
- Siew-Phaik Loke, Keng-Boon Ooi, Boon-In Tan (2009). The Role of TQM and KM In Supply Chain Learning: A Conceptual Model, Proceedings of Conference of Technology Innovation and Industrial Management 2009, The Westin Grand Sukhumvit, Bangkok, Thailand, June 16th & 17th
- Siew-Phaik Loke, Murali Sambasivan, Zainal Abidin Mohamed, Yee Choy Leong (2008). Factors Influencing Strategic Alliance Outcomes: An Integrative Approach, Proceedings of Annual Meeting of the Academy of Management 2008 in Anaheim, California, August 8th through 13th (Poster Presentation)
- Siew-Phaik Loke and Murali Sambasivan (2006) Determinants of Strategic Alliance Outcomes in Supply Chain Environment, Proceedings of the 4th International Conference on Supply Chain Management and Information Systems, National Chung Hsing University, July 4-7th, Taiwan (Best Paper Award)
Selected Publications
- Kong Sum Yee, and Loke Siew-Phaik. (2023). Use Of Scan-To-Order System: Generation X and Y In Klang Valley, Malaysia. Journal of Social Sciences and Business, 2(2), 1–13.
- Voon-Hsien Lee, Jun-Jie Hew and Siew-Phaik Loke (2018). Evaluating and comparing ten-year (2006-2015) research performance between Malaysian public and private higher learning instituions: a bibiometric approach, Int. J. of Innovation and Learning, 23(2), 145-165
- Khalizani Khalid, Sam E. Eldakak and Siew-Phaik Loke. (2017). A structural approach to ethical reasoning: the integration of moral philosophy, Academy of Strategic Management Journal, 17(1), 81-113.
- Siew-Phaik Loke and Rohati Shafie (2015). Greening the supply chain in Malaysia: A case study approach. International Journal of Modelling in Operations Management, 5(3–4), 236–246.
- Choy-Har Wong, Garry Wei-Han Tan, Siew-Phaik Loke, Keng-Boon Ooi, (2015) Adoption of mobile social networking sites for learning? Online Information Review, 39(6), 762–778.
- Ainul Haniza Mohd Rashid, Siew-Phaik Loke and Keng-Boon Ooi. (2014). Strengthening supply chain risk management for business continuity: A case study approach. International Journal of Management and Enterprise Development, 13(3–4), 278–301.
- Siew-Phaik Loke, Khalizani Khalid, Rohati Shafie and Asae Sayaka (2014). Drivers and barriers for going green: Perceptions from business practitioners in Malaysia. ASEAN Journal of Science and Technology for Development, 31(2), 49–61.
- Khalizani Khalid, Wan Maznah Omar and Siew-Phaik Loke (2014) Modelling the mediating moderating effects of ethical leadership on the relationship between moral competence and moral cognition. International Journal of Modelling in Operations Management, 4(1–2), 1–20.
- Choy-Har Wong, Garry Wei-Han Tan, Siew Phaik Loke, Keng-Boon Ooi (2014). Mobile TV: A new form of entertainment? Industrial Management & Data Systems, 117(7), 1050–1067.
- Loke Siew-Phaik, Alan G. Downe, Murali Sambasivan (2013). Strategic alliances with suppliers and customers in a manufacturing supply chain, Asia-Pacific Journal of Business Administration, 5(3), 192-214
- Murali Sambasivan, Loke Siew-Phaik, Zainal Abidin Mohamed, Yee Choy Leong (2013). Factors influencing strategic alliance outcomes in a manufacturing supply chain: role of alliance motives, interdependence, asset specificity and relational capital, International Journal of Economics Production, 141, 339-351
- Mohammad Abdi Mussa, P.D.D. Dominic, Alan G. Downe, Siew-Phaik Loke, Thamaraiselvan, N. (2013). Aligning IT strategy with business strategy for competitive advantage: A structural equation model. International Journal of Business Excellence, 6(4), 425-447
- Siew-Phaik Loke, Alan G. Downe, Murali Sambasivan, Khalizani Khalid (2012). A structural approach to integrating total quality management and knowledge management with supply chain learning. Journal of Business Economics and Management, 13(4), 776-800
- Alan G. Downe, Siew-Phaik Loke, Jessica Sze-Yin Ho, Ayankunle Adegbite Taiwo (2012). Corporate talent needs and availability in the Malaysian service sector. International Journal of Business and Management, 7(2), 224–235. (ISSN: 1388-3850)
- Murali Sambasivan, Loke Siew-Phaik, Zainal Abidin Mohamed, Yee Choy Leong (2011). Impact of interdependence between supply chain partners on strategic alliance outcomes in a supply chain: Role of relational capital as a mediating construct. Management Decision, 49(4), 548–569.
- Wen-Yi Sit, Keng-Boon Ooi, Siew-Phaik Loke, Garry Gan Wei Han (2011). TQM and service quality: A survey of the commercial banking industry in Malaysia. International Journal of Services, Economics and Management, 3(1), 78–91.
- Siew-Phaik Loke, Keng-Boon Ooi, Boon-In Tan, Mohammad Samaun Safa (2010). The role of TQM and KM in supply chain learning: A conceptual model. International Journal of Innovation and Learning, 8(3), 332–344.
- Murali Sambasivan, Loke Siew-Phaik, Zainal Abidin Mohamed (2009). Impact of knowledge management in supply chain management: A study in Malaysian manufacturing companies. Knowledge and Process Management, 16(3), 111–123.
Editorial Board Member
- Emerging Markets Case Studies
- Journal of Social Sciences and Business
- International Journal of Project Organisation and Management
- International Journal of Modelling in Operations Management
Distinctive Achievements and Awards
- Best Paper Award. 2nd Quest International Business Conference 2024, Malaysia
- Merit Certificate Award for National Outstanding Educator (University Category). Private Education Cooperative of Malaysia, 2023
- Judge, 2022 EMCS/Asia Case Writing Competition. Emerald Publishing, 2022
- MyRa Internal Auditor Quest International University Perak. Ministry of Higher Education Malaysia, 2024 – 2026
- Lead, MyRa Internal Auditor Quest International University Perak. Ministry of Higher Education Malaysia, 2021 – 2023
- MyRa Internal Auditor Quest International University Perak. Ministry of Higher Education Malaysia, 2017 – 2020
- Certified Trainer (Certificate No. TTT/18850). Pembangunan Sumber Manusia Berhad (PSMB), 2017 – present
- Most Read Article–International Journal of Modelling in Operations Management. Modelling the mediating moderating effects of the ethical leadership on the relationship between moral competence and moral cognition, 2017
- Silver Medal. Invention, Innovation & Design Expo 2013 (iidex), DATC UiTM Shah Alam, 2013
- Anugerah Perkhidmatan Cemerlang UiTM (Best Service Award), 2012
- Academic Award UiTM 2012: Publication of Manuscript Journal – Category of Social Science
- Anugerah Pensyarah Aktif Penyelidikan/Penulisan (Most Active Lecturer in Research/Publication). UiTM Perak, 2012
- Best Manuscript. Social Science and Humanities Category: Seminar Hasil Penyelidikan Kementerian Pengajian Tinggi” Bil. 2/2012, AKEPT, Bandar Enstek, Negeri Sembilan, 2012
- Silver Medal. Invention, Innovation & Design (Competition & Exhibition) IID Perak, 2012
- Gold Prize. 3rd International Engineering Invention & Innovation Exhibition (iENVEX) and Malaysian International Young Investors Olympiad (MIYIO) 2012, Kangar, Perlis
- i-ENVEX Best Award Classed G (Social Science). 3rd International Engineering Invention & Innovation Exhibition (iENVEX) and Malaysian International Young Investors Olympiad (MIYIO) 2012, Kangar, Perlis
- Best Paper Award. 4th International Conference on Supply Chain Management and Information System, National Chung Hsing University, Taiwan, 2006
- Dean’s List Scholar. Multimedia University, 2001, 2000, 1999
- KUOK Foundation Scholarship. Politeknik Ungku Omar, 1995-1998
- Anugerah Pelajar Cermerlang (Best Student Award). Politeknik Ungku Omar, 1998
