Senior Lecturer, Programme Coordinator for Bachelor Of Hospitality Management
Qualifications:
- Phd in Business Administration (QIU)
- Master in Tourism Management (UiTM)
- B.Sc. (Hons) Tourism Management
(UiTM)
Affiliation:
- Member of Institute Marketing Malaysia
Research Interest
- Consumer behaviour
- Tourist psychology
- Community based tourism
- Tourism sustainability
- Place attachment
Teaching Interests
- Consumer behaviour
- Event management
- Customer service
- Service marketing
- Sustainable tourism
- Recreation and leisure management
Teaching and Industry Experience
- Banquet Crew – Casuarina Hotel
- Research Assistant – Universiti Teknologi Mara
- Customer Care Consultant – Maxis Communication
- Lecturer and Academic Coordinator – Olympia College
Research Proceeding
- Mohd Syarin Aman (2010) Linking Tourist Perceptions and Awareness Towards Heritage Preservation in Taiping, Perak. 4th Tourism Outlook and 3rd International Tourism Studies Association Conference, Shah Alam.
Workshop / Seminar / Conference
- Revision of Hospitality & Tourism Program Standard, MQA Cyberjaya.
- CEO Talk: Growing Talent Crisis in Malaysia – Challenges and Solutions, IMM, Impiana Hotel, KL
- Designing & Achieving Learning Outcomes, QIU, Perak
- Work Based Learning & 2u2i, QIU, Perak
- Global Tourism Cities Conference, Pullman Hotel, KL
- Understanding & Coaching Across Generations, MICCI, Impiana Hotel
- Perak International Ecotourism Symposium, Perak State, Weil Hotel
- CEO Talk: Making A Difference, IMM Sri Pentas, Selangor
- We Are The Host, MOTAC
- 4th Tourism Outlook and 3rd ITSA Conference, UiTM Hotel, Selangor
Talk and Training
- Camfil Group Team Building Challenge
- ‘Career in Hospitality’ at SMK Pinji, Ipoh
- ‘Mocktail Making, Table Setting and Napkin Folding’ at SMK Tarcisian Convent, Ipoh
- ‘Mocktail Making’ at SMK Sam Tet, Ipoh
- ‘Personal Grooming and Etiquette’ at SMK Ave Maria, Ipoh
