Equal Opportunity Statement
QIU ensures that prospective staff is treated solely on the basis of merits, abilities and potential. QIU shall seek to prevent any form of unlawful or unfair discrimination and shall be concerned with the prevention of direct and indirect, overt and covert discrimination on grounds of race, colour, ethnic origin, nationality, religious belief, gender, disability, marital status, family circumstances, social and economic status, or any other irrelevant individual differences
All interested applicants must submit their complete and updated Curriculum Vitae, listing the following:
- Personal particulars
- Academic qualifications with copies of certificates attesting said qualifications and teaching/ working experience,
- A list of research work and publications (where relevant).
Applicants must clearly indicate which post, field and level they wish to be considered for. Please also indicate your current and expected salary, notice period and enclose a passport-sized photograph. Applicants are also required to submit the names of at least 2 referees to verify their qualifications, experience and abilities. Non-Malaysian applicants are requested to include a scanned copy of their passport page showing their identification details.
The University offers an attractive salary package which commensurates with qualifications and experience. Any offers of employment will depend on the applicant’s qualifications, work experience, research experience, publications and performance in the interview.
Practising professionals who wish to contribute to academia can be considered for part-time positions.
Applicants are invited to apply by sending their resume via email to career@qiu.edu.my or write to:
Human Resource Division
QUEST INTERNATIONAL UNIVERSITY
227 Jalan Raja Permaisuri Bainun
30250 Ipoh
Perak Darul Ridzuan, Malaysia
JOB VACANCIES
QIU’s primary mission is to inculcate excellence and creativity, embrace diversity, promote impactful research and foster social engagement with well-articulated policies and action plans.
Academic Vacancies List
Faculty of Medicine and Health Sciences
Position: Dean
Requirements:
- Possess a basic degree in MBBS and postgraduate qualification with any relevant specialization in medicine
- Minimum 15 years of teaching and ideally with clinical excellence in the relevant disciplines, of which 5 years holding an academic leadership position
- Demonstrates a high level of personal and professional integrity
- Good knowledge of MQA, MoHE and relevant professional body requirements
- Excellent organisational, leadership and communication skills are necessary
Position:
Professor /Associate Professor/Senior Lecturer/Lecturer in – Orthopaedics, Public Health, Obstetrics & Gynaecology (O&G), Ophthalmology, Internal Medicine, Pathology, Forensic, Psychiatry, Pediatrician, Anesthesia & Anatomy
Local candidates are encouraged to apply.
Qualifications:
Candidates must have postgraduate qualifications and experience in the respective disciplines and have Malaysian Medical Council-recognised undergraduate and postgraduate qualifications for Clinical fields and valid APC.
Requirements:
- Candidates must have postgraduate qualifications and medical experience in the respective disciplines and have Malaysian Medical Council
Recognised undergraduate and postgraduate qualifications for Clinical fields and valid APC - MBBS or equivalent qualifications recognised by the Malaysian Medical Council especially for clinical specialities
- Candidates should have at least 1 or more years of teaching experience in the relevant disciplines
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
- Excellent command of spoken and written English
- Added advantage: strong written & spoken command in Mandarin
Position: Director of Medical Education
Job descriptions
- Provide pedagogical training, workshops, and resources for faculty to adopt best practices in teaching, technology integration, assessment, and course design aligned with program objectives.
- Lead initiatives in curricular design, inquiry-based learning approaches, and educational technology integration.
- Collaborate with the Dean, and teaching staff on curriculum development and review.
- Oversee assessments and evaluations to enhance validity, reliability, and promotion of learning.
- Identify and implement improvements to assessment techniques used by faculty.
- Organize regular faculty development workshops on academic writing, test item constructions, research, and teaching practices.
- Design and conduct an induction program for new lecturers, ensuring they are well-versed in the curriculum, teaching-learning methods, and evaluation systems.
- Introduce pedagogical technology theories and assist in the preparation of effective teaching-learning sessions.
- Develop and manage repositories of digital learning resources, course materials, and learning outcome data.
- Maintain knowledge of the latest educational research, technologies, and evidence-based innovations in medical education.
- Serve as an educational consultant and instructional design resource for the faculty.
- Liaise with accreditation bodies and oversee preparations for reviews and audits.
Job Requirements
- MBBS and Master in Medical Education.
- Minimum 5 year of working experience in the healthcare sector e.g., clinical or hospital operation.
- Candidates with relevant experience in academia are welcome to apply.
- High level of written and oral communication skills to liaise with both internal and external collaborators including esteemed Professors and administrators.
- Strong organizational and planning skills.
- Highly motivated and adaptable in a fast-paced and diverse working environment.
- Effective problem-solving skills and capable of prioritizing important tasks.
- Both a highly independent contributor as well as a collaborative team member.
Faculty of Social Sciences
Position:
Professor /Associate Professor / Senior Lecturer/ Lecturer in – Communication (Mass / Corporate) / Education
Requirements:
- Candidates must have PhD / Master qualification in the respective subjects/disciplines
- Candidates should have at least 1 or more years of teaching experience in the relevant disciplines
- Candidates should have a record of exceptional teaching, scholarship and service, preferably with evidence of effective academic and administrative leadership
- A strong knowledge of the subject area combined with a broad subject background enabling contributions to teaching programmes
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
- Excellent command of spoken and written English
- Added advantage: strong written & spoken command in Mandarin.
Faculty of Computing and Engineering
Position: Professor/Associate Professor/Senior Lecturer/Lecturer in Mechanical Engineering
Job Requirements:
- Candidates must have at least Bachelor’s Degree, Master and PhD qualification in Mechatronics / Mechanical.
- Must be proficient in the areas of Mechanical System Design/ Computer Integrated Manufacturing / Refrigeration and Air-conditioning/ Mechanical Vibrations / Computational Fluid Dynamics/ Thermofluids
- Candidates should have at least 2 or more years of teaching experience in the relevant disciplines.
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds.
- Industry experience in the field of mechanical is an added advantage.
- A record of scholarly research, including publications in relevant academic journals.
- Excellent command of spoken and written English.
Position:Professor /Associate Professor / Senior Lecturer/ Lecturer in – Actuarial Science
Requirements:
- Must possess at least a Master in Actuarial Science or any related academic discipline with strong research background
- Master graduates with Associate/Fellow membership from Society of Actuaries (SoA) will also be considered
- Excellent command of spoken and written English
- Evidence of scholarly activity of an international standard in the relevant discipline including significant publications in high impact journals, and a demonstrated ongoing high level of commitment to research
- Demonstrated ability to generate significant external research income
- Considerable good track record of successful supervision of undergraduate or postgraduate thesis towards completion
- Experience in the application for exemptions for the Institute and Faculty of Actuaries’ (IFoA’s) professional exams
- Familiarity with MQA standards
Industry experience in the field of actuarial science is an added advantage
Position: Professor /Associate Professor / Senior Lecturer/ Lecturer in – Information Technology / Computer Science / AI
Requirements:
- Candidates must have PhD / Master qualification in the respective subjects/disciplines – Application and System Development, Computer Vision,Computer Graphics,Data Mining,Big Data,Ethical Hacking,Network Security,Machine Learning,Computer Networking,Cryptography, Data Security, etc.
- Preferred area of study: Data Analytics, Artificial Intelligence, Cybersecurity, Application and System Development
- Candidates should have at least 1 or more years of teaching experience in the relevant disciplines
- Candidates should have a record of exceptional teaching, scholarship and service, preferably with evidence of effective academic and administrative leadership
- A strong knowledge of the subject area combined with a broad subject background enabling contributions to teaching programmes
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
- Excellent command of spoken and written English
- Added advantage: strong written & spoken command in Mandarin.
Faculty of Business & Management
Position: Associate Professor / Professor & Deputy Dean
Requirements:
- Candidates must have PhD, Masters and Bachelor in Business & Management or in a relevant field.
- Excellent organizational, communication, and interpersonal skills
- Strong problem-solving skills, creativity and a proactive approach to addressing challenges.
- Proven experience in academic leadership, preferably as a Head of Department or Head of Program of a Business & Management degree program
Familiarity with Malaysian higher education regulations, accreditation processes (MQA), and industry trends - Experience in curriculum development, program evaluation, and quality assurance practices
- Broad and deep experience in research and innovation activities in a relevant field
- Preferably with several years of experience working in the industry
- Excellent command of spoken and written English and Bahasa Malaysia
- Added advantage: strong written & spoken command in Mandarin
Position:
Professor /Associate Professor / Senior Lecturer/ Lecturer in – Culinary / Economic / Marketing / Accountancy / Finance/ Human Resource
Requirements:
- Candidates must have PhD / Master qualification in the respective subjects/disciplines
- Candidates should have at least 1 or more years of teaching experience in the relevant disciplines
- Candidates should have a record of exceptional teaching, scholarship and service, preferably with evidence of effective academic and administrative leadership
- A strong knowledge of the subject area combined with a broad subject background enabling contributions to teaching programmes
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
- Excellent command of spoken and written English
- Added advantage: strong written & spoken command in Mandarin.
Position: Manager-ACCA Center
Job Descriptions:
- Establishing goals and expectations
- Strategic resourcing and management
- Planning, Coordinating and Evaluating Teaching and the Curriculum
- Promoting and participating in teacher learning and development
- Ensure an orderly and supportive environment
- Student Recruitment
- Assume Profit & Loss (P&L) responsibilities
- Develop and maintain relationship with identified partners
- Manage activities / events to brand the centre
Requirements:
- ACCA qualification or any Accounting Professional Qualifications.
- Strong leadership skills
- Meticulous, organized, strong planning skills, multi – tasking.
- Excellent interpersonal skills and communications skills
- Microsoft Skills, Marketing Skills
- Ambitious, determined and results orientated.
Position: Kitchen Operations Trainer Cum Tutor
Requirements:
- Candidates must have a Degree in Culinary Arts/Professional Cookery or related field.
- Candidates should have at least 5 years of experience in a kitchen management position, or related position.
- Candidates should have at least 3 years of teaching and/or training experience.
- Candidates should know food preparation and the overall structure and workflow of a restaurant kitchen.
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
- Excellent command of spoken and written English
Job Descriptions:
- Train and supervise students to prepare, cook, and serve dishes according to course objectives.
- Train students to identify ingredients and ensure SafeServ preparation techniques are utilized.
- Develop and apply basic cooking procedures and best practices to deliver quality finished products.
- Ensure tools and equipment are used correctly and well maintained.
- Maintain consistency and quality control practices.
- Maintain a high standard of cleanliness within the kitchen.
Position: Front Office & Housekeeping Trainer Cum Tutor
Requirements:
- Candidates must have a Bachelor’s and/or Masters in Hospitality/Hotel Management or a related field.
- Candidates should have at least 5 years of experience in Room Division/Hotel Management/Accommodation sectors at the supervisory level.
- Candidates should have at least 3 years of teaching and/or training experience in Front Desk or Front Office duties.
- Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
- Excellent command of spoken and written English
Job Descriptions:
- To train students/participants in primary front office duties that will develop lasting relationships with guests and build loyalty to drive hotel revenue.
- To anticipate guests’ needs ahead of time and respond to requests effectively.
- Correct guests’ issues in a timely and professional manner.
- Reply to telephone, email, and in-person inquiries.
- Manage guest check-in and check-out procedures, reservations, and payments.
- Confirm transactional data, clearly communicate costs and fees, and post room charges.
- Monitor reservations to track incoming parties and special events.
- Handle payment processing duties, and provide customers with receipts and proper bill and change.
Position: Housekeeping Trainer Cum Tutor
Requirements:
- Candidates must have a Bachelor’s and/or Masters in Hospitality/Hotel Management or a related field.
- Candidates should have at least 5 years of experience in Room Division/Hotel Management/Accommodation sectors at the supervisory level.
- Candidates should have at least 3 years of teaching and/or training experience in Housekeeping.
- Good interpersonal skills and good stamina to handle physical demands.
Job Descriptions:
- To train students/participants on the following tasks to industry standards:-
- Establish cleanliness, tidiness, and hygiene standards.
- Clean and maintain guest rooms, hall, lobby, stairways, and public areas.
- Perform and demonstrate duties such as bed-making, ironing, laundry, cleaning, deep cleaning, and other chores.
- Ensure proper usage and storage of Housekeeping supplies and chemicals.
- Train students/participants on proper cleaning techniques and equipment usage.
- Ensure compliance with safety and sanitation regulations.
Position: Food & Beverage Trainer Cum Tutor
Requirements:
- Candidates must have a Bachelor’s and/or Masters in Foodservice Management/Hospitality Management or a related field.
- Candidates should have at least 5 years of experience in the Hospitality industry especially in the food and beverage, restaurant, and catering sectors at managerial levels.
- Candidates should have at least 3 years of F&B training/teaching experience.
- Good interpersonal skills and communication.
Job Descriptions:
- To provide instructions to the students/participants, and to guide and support, observe, and evaluate their performance and competence in the following:-
- Food and Beverage Service basics; meet/greet and seat guests, order-taking process, kitchen coordination, and service.
- Menu and beverage product knowledge.
- Identify basic service equipment and perform basic service styles.
- Apply best hygiene and health practices.
- Facilitate soft skills training, grooming & professional appearance and verbal and nonverbal communication.
- Convey the importance of customer service excellence.
Position: Kitchen Technician
Job Descriptions:
- Prepare and set up for practical activities and demonstrations in advance according to the timetable, and requirements of the lecturer and class.
- Assist lecturers during practical activities with supervision and support for student learning
- Maintain ovens and other large appliances.
- Assist with ordering and purchasing new equipment.
- Regularly check equipment for repairs, replacement, and labeling.
- Ensure kitchen and food service classrooms, preparation, and storage areas are tidy and clean as per schedule.
- Maintain stock control and equipment levels.
- Prepare food orders, and track stock and deliveries.
- Research equipment, and kitchen apparel, and source ingredients for practical classes.
- Shop for supplies or coordinate delivery where possible.
- Collate invoices to be authorized, copied, and submitted for payments.
- Assess stock levels, supplies, and equipment including cleaning products.
Requirements:
- Candidates must possess a minimum of a Diploma.
- Candidates must be proficient in English (written and spoken). Being proficient in other languages will be an advantage,
- Candidates who possess food hygiene and safety certification will be advantageous.
- Experience working in the kitchen (back-of-house operation)
Faculty of Integrated Life Sciences
Position:Lecturer/Senior Lecturer in Food Science & Management
Job Descriptions:
- Teach food science courses, including but not limited to food analysis, food preservation, food processing, food packaging, food safety, food product development and food standards & regulations.
- Establish and revise course curriculum, assessments, and teaching-learning materials to ensure that they are up-to-date and relevant to industry standards.
- Maintain partnerships with industry partners, professional groups, and other stakeholders to ensure that the food science programme is aligned with industry demands.
- Conduct research and publish scholarly articles in the field of food science.
- Engage in relevant faculty- and university-wide committees and projects.
- Coordinate and supervise the food science programme, including student enrolment and ensuring adherence to accreditation standards.
Requirements:
- Candidates with PhD in Food Science/Food Technology.
- Candidates with expertise in food analysis/food processing & packaging.
- Candidates must have at least 3 years of experience teaching undergraduate students.
- Excellent curriculum development knowledge and experience with effective teaching-learning methodologies
- Registered food analyst (Malaysian Food Analysts Council) is preferred.
Position: Research Assistant-Biotechnology
Job descriptions:
- Plan, direct and oversee the entire commercial operations of the ginger plant tissue culture facility at QIU,including the training of staff and students.
- Manage the commercial production and acclimatization of in vitro plantlets at the university.
- Manage and supervise the operations at a university farm facility.
- Train staff and students involved in the commercial operations of the plant tissue culture facility.
- Liaise with and source potential clients for the facility.
- Perform other tasks deemed suitable by the university.
Requirements:
- Open to Malaysians.
- Candidates must possess a minimum of Bachelor of Science degree or equivalent in Biotechnology, Biology, Agriculture, or related fields.
- Candidates must have good managerial skills.
- Candidates with working experience on plant tissue culture, plant physiology, and agriculture will be preferred.
- Candidates must be able to work independently and work overtime to meet stringent deadlines.
- Candidates must possess their own transportation.
- Candidates must be proficient in English (written and spoken).
- Proficiency in other languages will be an advantage to the application.
Position: Lecturer/Senior Lecturer-Environmental Technology
Requirements:
- Candidates should have postgraduate qualifications, preferably a PhD in the respective subjects/disciplines.
- Specializations; GIS & Remote Sensing / Air Pollution / Environmental Management (EIA/EMS/OSHA)
- Candidates should have 3 years or more teaching experience in the relevant disciplines, and undergraduate/postgraduate teaching experience will be preferred.
- A record of exceptional teaching, scholarship and service is expected, with evidence of effective academic administrative leadership.
- The candidate must also possess demonstrated excellence in research and scholarship as gauged by his/her publications in peer-reviewed journals.
Center for General Studies
Position: Director of General Studies
Job descriptions
- Establish a strong framework and lead the development of the Centre for General Studies to shape the centre’s mission, goals and long-term strategy.
- Establish a strategic plan of the Centre for General Studies and overall annual KPIs for the identified KRAs and work towards achieving the KPIs through continual monitoring and evaluation and action plans.
- Coordinate and work closely with faculties/relevant departments in planning and delivering general studies, university and skills development courses in producing holistic and well-rounded graduates.
- Chair the Centre’s Board of Examiners’ meeting, query outliers, at risk cases and measures taken by Head of Programme and course lecturers. Chair the Centre’s Appeal Board Committee.
- Manage and coordinate all operational matters of the Centre for General Studies for quality assurance and compliance.
- Stay informed about accreditation standards and requirements related to general studies and oversee the preparation for and conduct of MQA audits.
- Undertake teaching and related duties.
Job Requirements
- A Doctorate degree of PhD in Education or any related discipline.
- Candidates with strong leadership, relevant experience in academia are welcome to apply.
- Minimum 5 year of working experience in teaching general studies, skills development and/ or interdisciplinary learning courses and competency based assessments.
Candidates with the TOT provided by MOHE for new modules offered for degree and diploma students will be an added - advantage.
- Strong organizational and planning skills.
- Highly motivated and adaptable in a fast-paced and diverse working environment.
- Effective problem-solving skills and capable of prioritizing important tasks.
- Both a highly independent contributor as well as a collaborative team member.
Non-Academic Vacancies List
Human Resource Division
Position: Executive/ Assistant Manager, Human Resource Management
Main Job Responsibilities:
- Assist in managing the day to day operation of HR effectively and efficiently, focusing on building a positive working culture and improved quality of work.
- Overseeing all recruitment efforts including but not limited to placing job ads, screening CVs, shortlisting candidate, coordinating interview appointments, attending interview etc.
- Maintain and update career portal in social media like Linked, recruitment portal, company website, HR portal etc
- Perform the administrative task of registering new hires, creating new files, preparing their workstation, medical insurance registration, staff ID, email registration, door access, etc.
- Contribute to reviewing and improving HR SOP, work processes, policies & procedures.
- Participate in and contribute towards quality improvement initiatives / programs / activities conducted at the department or University level as assigned
- Develop, plan and conduct an on-boarding programme, including delivering of induction programme for new employees to ensure that they feel welcome and prepared in their new positions.
- Provide administrative support to the division in the preparation of reports, schedules and various correspondences for internal records as well as required by authorities.
- Handle and prepare documents required for audit, accreditation, MQA visits or other government visits. Maintain records and compile statistical reports as required.
- Play an active role in staff engagement, employee relations and promote staff bonding, and plan staff welfare activities.
- Identify, organise and coordinate training & development programme to meet staff training needs
- Assist in managing Performance Management Systems to ensure performance management is conducted in line with the University’s requirements.
- Perform any other related duties as may be assigned by the superior from time to time.
Required Skills/Abilities:
- Bachelor’s degree in human resource management or any related discipline.
- At least 3 years of working experience in HR, preferably in institution of higher learning.
- Excellent communication skills with a good command of the English language
- Good problem-solving and people management skills.
- Strategic thinking and high result orientation
- Good analytical ability and eye for details
- Proactive and high-energy
- Creative & innovative thinking and conceptualization skills.
- IT literate with hands-on knowledge of MS Office – Excel, Word, Power Point.
Laboratory
Position: Laboratory Manager
Job Responsibilities:
- In-charge of all the laboratory staff (scientific officers and laboratory technologists) in the university.
- Make operational and staff arrangement to ensure optimum laboratory productivity, by monitoring workload of all the functional areas, identifying peak and slack periods
- Work on commercialization of laboratories and conduct workshop
- Work with the Scientific Officers of the different departments to ensure that all equipment, reagents and supplies are available when needed. Lead regular meetings of the technical team.
- Ensure the proper management of inventories for equipment, glassware and chemicals. This includes checking of inventory levels, placing and expediting orders for supplies and verifying receipt of supplies.
- Responsible for all proper licensing of the lab equipment where necessary
Oversees laboratory safety and ensures that the laboratory remains in compliance with all local, state and federal regulations. - Communicates and enforces laboratory safety rules to all students and researchers working in the laboratories. This includes, wearing the appropriate personal protective equipment (PPE), handling and disposal of laboratory chemical and clinical wastes.
- Developing systems to ensure facilities and equipment are maintained to the necessary standards.
- Ensures lab users have been trained on the correct use of the lab equipment, in addition to mentoring and disciplining lab users for not following safety policies that have been established for the lab.
- Schedule training for new lab users and retraining for lab users who are in need of refresher training in laboratory methods.
- In-charge of all the laboratory staff (scientific officers and laboratory technologists) in the university.
Requirements:
- Bachelor’s degree in related field
- 5 years of similar experience in laboratory management and commercialization in the institutions of higher learning.
Student Recruitment Division
Position: Head of Student Recruitment
Job Descriptions:
- Plan, direct, and oversee the Student Recruitment Division in the delivery of student recruitment targets aligned with the Student Recruitment strategy.
- To develop, deliver, and evaluate marketing and recruitment strategies in local and overseas markets.
- To contribute to the achievement of the University’s domestic/international student recruitment targets and overall international strategy.
- To represent the University in designated overseas markets to raise its international profile and to achieve recruitment targets in those markets.
- To develop and maintain productive relationships with key external partner organizations such as the Ministry of Education, Government bodies, and other sponsors.
- To be the main liaison with university stakeholders/faculties/departments on program updates/changes and recruitment
- Visits schools, speaks to groups and individual students and meets with school counselors and administrators to promote outreach
- Manages and coordinates community workshops, and recruitment efforts; arranges visits and tours for prospective students and parents.
- Provides career and academic counseling, planning, and advising to potential students utilizing specific knowledge gained of the university, educational programs, and degrees.
- Coordinates university participation of staff for national and local University recruitment fairs;
- Trains and assists student recruiters in the process of advising students and families concerning admission requirements, financial aid, and scholarships, alternative educational opportunities, and university policies and procedures.
- Creates, packages, monitors and distributes resource materials for student recruitment and retention programs; analyzes trends in recruitment and retention programs; develops strategies for program evaluation.
- Guides and oversees the work of student helpers when engaged in directly related support activities; may participate in employee training and evaluative sessions.
- Bachelor’s degree; at least 5 years of experience directly related to the duties and responsibilities specified.
- Completed degree(s) from an accredited institution that is above the minimum education requirement may be substituted for experience on a year-for-year basis.
- Ability to travel by vehicle or air, locally, statewide, and/or out of state.
Position: Postgraduate Student Recruitment Manager
Job Descriptions:
- Providing leadership for all aspects of student recruitment, including marketing and enquiry management.
- Work closely with the Deputy Director of Student Recruitment and Managers in the Student Recruitment Department to ensure student recruitment are coordinated and aligned with the University’s strategy and business plan.
Requirements:
- Minimum Diploma/Degree in any disciplines
- At least 2 years of relevant working experience in customer service/student recruitment
- Preferably from Customer-Service/Education oriented industry
- Good attitude and telephone etiquette with a cheerful and pleasant disposition
- Fluent in English
- Pleasant and presentable personality with good communication skills
Position: Manager/Assistant Manager
Job Descriptions:
- The incumbent is responsible for the recruitment of new students and playing a vital role in marketing support.
- Representing University in exhibition, visits to schools and colleges
- Build strong and effective partnerships with key stakeholders.
Requirements:
- Minimum Diploma/Degree in any disciplines
- At least 2 years of relevant working experience in customer service/student recruitment
- Preferably from Customer-Service/Education oriented industry
- Good attitude and telephone etiquette with a cheerful and pleasant disposition
- Fluent in English and Mandarin
- Pleasant and presentable personality with good communication skills
Position: Postgraduate Student Recruitment Manager – China Recruitment
Job descriptions:
- Attend and represent the University at higher education exhibitions, visits to schools, colleges and agent events.
- Assist with education agency management, training and strategy.
- Responsible to plan and deliver recruitment activities for China market
- Prepare and post QIU news weekly on WeChat platform and create other Chinese platforms for QIU.
- Assist with the development of strategies by supplying market intelligence gathered from statistical data, market reports
- Provide advice and assistance around the delivery of targeted marketing campaigns to meet recruitment targets.
- Responsible for distributing relevant university information and promotional materials, and the preparation & translation
- Provide current, accurate and relevant information and suggestions for University admissions staff to support student applications and conversion to enrolment.
Requirement:
- Bachelor’s degree in marketing/Business/Mass Communication/Chinese Studies
- Possess excellent and effective communication skills and strong written and spoken command in English and Chinese
- Experienced using China social media like WeChat and Weibo
- Willing to travel and work beyond normal working hours (weekend & Public Holidays)
- Good in data analysis
Academic Affairs Division
Position: Curriculum Development Specialist
Job Responsibilities:
- Engage with all relevant stakeholders to ensure the quality of the design, development and review of the curriculum for various academic and non-academic programmes/courses.
- Provide expertise in instructional design, delivery and assessment strategies to enhance the quality of teaching and learning.
- Conduct research and provide advice on current educational trends and advancements in educational technologies.
- Collaborate with faculties to develop and implement effective teaching and learning strategies/practices/mechanisms that help students to acquire knowledge, skills and competencies that meet industry requirements.
- Develop guidelines, policies and standard operating procedures relating to curriculum development and evaluation.
- Lead discussions and initiatives on curriculum-related matters and curriculum management systems
- Other projects or duties as required from time to time as directed by the Division or University Management.
Requirements:
- Master’s or Doctoral Degree in Education, preferably in Curriculum Development/Curriculum or Instructional Design.
- At least 5 years of working experience relating to curriculum/instructional design in the tertiary education industry.
- Understand current curriculum requirements and standards in higher education settings and for life-long learning.
- Knowledgeable about and able to advise faculties on the development, review. adaptation and implementation of curriculum that meet industry requirements and current trends.
- Familiar with MQF2.0, outcome-based education, APEL.C and the development of short courses in the form of micro-credentials, work-based learning,2u2i, etc
- Proactive, able to multitask, work independently and in a team, meticulous
- Excellent verbal and written communication skills, proficient in English and Malay.
- Added Advantage: Strong written and spoken command in Mandarin
Digital Communication Department
Position: Director of Digital Communications
Job Description:
- Oversee the production of promotional materials, including design, videos, and digital content.
- Brainstorm new and creative growth strategies.
- Invent new ideas for branding, advertising campaigns, and marketing messages.
- Conceive and implement engaging video concepts, guidelines, and strategies.
- Conceptualize & produce digital media assets. Generate new ideas for unexplored ways to leverage digital technology for visual storytelling.
- Plan and execute all digital marketing strategies, including Search Engine Optimization(SEO)/ Search Engine Marketing (SEM), marketing database, email, social media, and display advertising campaigns.
- Design, build, and maintain our social media presence.
- Manage email and social media marketing campaigns.
- Coordinate with third-party and in-house graphic designers, web designers, and videographers to create unique and engaging content.
- Keep abreast of new social media sites, web technologies, and digital marketing trends implement these new technologies in developing campaigns, and update current campaigns to include new information.
- Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Master’s or Bachelor’s Degree in Art/Creative Multimedia or equivalent.
- 5 years of experience in similar duties listed in the requirements above.
- Skills: Adobe Premier Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator, Final Cut, Davinci Resolve.
- Additional skills: Script writing, Content writing, Social media savvy, Strong writing skills, and good command of English.
Position: Creative Manager / Senior Manager
Job Description:
- Lead the creative team by providing art direction and video direction
- Direct video shoots and production
- Train junior staff when necessary
- Stand in for edits and designs
- Create, provide and present proposals and new branding directions
- Supervise work of the creative team and monitor the quality of output
Requirement:
- A degree in any creative field
- Art direction skills for graphic, video and branding
- Creative, adventurous and diplomatic
- Professional business skills such as project management and leadership
- 3 years in a managerial role
- Hands-on experience with graphic design, motion graphics design, video production and editing.
International Student Office
Position: International Student Officer
Job descriptions:
- Timely submission of EMGS application of new and renewal applications.
- Ensure student visas/passes are renewed three months before visa expiry.
- Endorsement of student visas ensures no overstay of students.
- Managing the airport pick-up service for new international students arriving in Malaysia for the first time.
- Bring students to attend a medical checkup.
- Ensure all the international students’ files are updated with all the necessary documents.
- Assist the Student Recruitment Division in communicating with student agents.
- Participate in student events.
- Attend any other matters as assigned by the superior and Management from time to time.
Requirements:
- Bachelor’s Degree or Diploma or equivalent is an advantage.
- Minimum 1-2 years of relevant experience
- Experience dealing with international student processes and services, particularly Chinese students.
- Able to multitask effectively and adapt quickly to the wide-ranging and diverse tasks that will be assigned.
- Resourceful, able to use own initiative to get the job done.
- Strong interpersonal and communication skills with the ability to communicate comfortably and effectively with students and parents in courteous and professional manner.
- Excellent command of spoken and written English
- Added Advantage: Strong written and spoken command in Mandarin
Admin & Maintenance Division
Position: Handyman
Job Description:
- Handle and perform general maintenance works such as repair and rectification of defects in the building.
- Rectifying defects and faulty appliances e.g. carpentry, flooring, painting, plumbing, roofing, and attending to minor electrical works.
- Attending minor hacking plastering jobs.
- Involve with maintenance activities including corrective and preventive maintenance, operations, repair, upgrading and improvements work.
- At least SPM and or certificates in any related field.
- Knowledge of general maintenance workflow, and working knowledge of tools, common appliances, and devices.
- Experienced in building construction and underground plumbing works.
- Valid driving license
- Able to work on weekends when needed.
- Able to work under minimum supervision.
Position: A4/BO Chargeman
Job descriptions:
- Plan, organize and implement a comprehensive program to ensure smooth & safe operation of all electrical installations.
- Responsible for installation, maintenance and troubleshooting of electrical wiring system, air conditioned system, fire fighting system (including other building services)
- Lead maintenance technical team (wireman / technicians) to provide effective support for all electrical maintenance equipment.
- Liaise with authorities, contractors and external parties to ensure compliance of applicable laws (DOSH, OSHA, ST, BOMBA, and any other government bodies).
- Responsible for maintaining licenses logs and renewal as per ST and BOMBA guidelines.
- Conduct periodic checking/inspection of electricity main supply, air conditioning system, firefighting system and lifts.
- Monitoring overall facility maintenance (civil & electricity).
Others responsibilities as per assigned.
Requirements:
- Must have a certificate authorized by Suruhanjaya Tenaga (minimum B4 certificate).
Good command in both Bahasa Malaysia and English. - At least 5 years (s) of hands-on working experience in troubleshooting & maintenance of plant electrical.
- Experienced in the maintenance of preventive and calibration of M&E equipment and maintenance of the building structure.
- Knowledge of the standard code of practice and familiarity with the OSHA framework.
- Experienced in overall power setup for operation.
- Self-motivated with a proactive attitude.
- Able to work in a teamwork environment with minimum supervision.
- Independent and result-driven mindset.
Position: Bus Driver
Job descriptions:
- Picking up and dropping off students from the hostel to the college
- Ensure that the bus is in good condition and well-maintained
- Show positive work attitude and give good cooperation to team members
- Able to receive instructions and planning the travel schedule
- Comply with SOP, road laws that have been set.
- Perform other tasks as requested by management from time to time.
Requirements:
- Healthy and not less than 21 years old
- Must have at least PMR and SPM certificate
- Able to read and write
- Class E driving license (Malaysian Public Service License) and at least 2 years of bus driving experience.
- No criminal record and confirmed not involve in any type of prohibited drug and not listed as an offense by the authorities such as court cases, Police or JPJ
