Programme – Day 1 (7 Dec 2022) | |
9.35 am – 9.45 am | Welcoming announcements |
9.45 am – 10.00 am | Opening address Yang Amat Berbahagia Tun Arifin Zakaria |
10.00 am – 10.15 am | Special address Yang Berbahagia Dato Sri Dr. Vijay Eswaran |
10.15 am – 11.00 am | Plenary 1 Prof. Dr. Bala Ramasamy Decoupling of China and the Impact on MNCs. |
11.00 am – 12.20 pm | Marketing, Technology & Innovation – Session 1 Session Chair: Dr. Paulin Wong 11.00am – IQBC-5001 Muhamad Amiruddin Husni, Siti Falindah Fadlee* & Noor Zatul Iffah Hussin Perception and Satisfaction with Hotel Services During COVID-19 Pandemic 11.20am – IQBC-4001 Lin Kiet Yee* & Rohati Shafie (R) Key Factors that Influence Post Pandemic Online Purchase Intention of Generation Y & Z in Malaysia 11.40am – IQBC-4002 Chai Seong Lim Understanding customer loyalty among businesses in the Malaysia furniture industry 12.00pm – IQBC-4003 Liang Guo Wei* & Loke Siew Phaik (R) Service quality and student satisfaction of study abroad consultancy service: A case analysis on J-agency |
12.20 pm -1.30pm | Lunch |
1.30 pm – 2.50 pm | Marketing, Technology & Innovation – Session 2 Session Chair: Prof. Dr. Loke Siew Phaik 1.30pm – IQBC-4006 Ong Ru Peng, Ng Pin Yuan & Ismail Reza Abd Rahman* Factors contributing to the increase in the usage of online purchasing activities among university students in Perak 1.50pm – IQBC-4007 A. Jasmine Anitha A Study on Customers’ Awareness of Customer Service in Private Sector Banks with Special Reference to Coimbatore City 2.10pm – IQBC-4004 D. Padmavathi* & C. Poornima Exploring Underlying Dimensions of Social Media Elements Influencing Purchase Behaviour 2.30pm – IQBC-4005 William Choo Keng Soon*, Chan Pui Yee, Adam Arif Lee Aik Keang & Wan Rozima Mior Ahmed Shahimi Global Pandemic and Customer Retention in relation to Malaysia E-banking Services: A Conceptual Framework |
2.50 pm – 3.00 pm | Closing |
Programme – Day 2 (8 Dec 2022) | ||
9.00 am – 9.10 am | Welcome announcements | |
9.10 am – 9.35 am | Special Keynote Speaker Yang Berbahagia Professor Zita Mohd Fahmi | |
9.35 am – 10.20 am | Keynote Address Assoc. Prof. Dr. Yaso Nadarajah I am Where I Think: Theory, Learning and Development | |
10.20 am – 11.15 am | Plenary 2 Prof. Emeritus Dr. Barjoyai Bardai Managing the Malaysian economy in a VUCA eco-system | |
11.15 am – 12.20 pm | Parallel Sessions | |
Accounting, Audit and Finance 1 Session Chair: Ms. Rajespari Kumar 11.20am – IQBC-1001 Jamilah Kamis & Salina Rasli* Corporate Attribute Characteristics, Assurance and Integrated Reporting Quality in Malaysian Public Listed Companies: A Conceptual Framework 11.40am – IQBC-1002 P. Nadumaran*, S. Selvaraju, R. Selvakumar, N. Awang Cha & R. Kumar Evaluating Tax Awareness Among Students From Higher Learning Institutions In Northern Malaysia 12.00pm – IQBC-2001 Palihana Walawwe Lakma Madavi Samarasekara* & Tanaraj Krishna The Key Determinants That Influence The Adoption Of Fintech Services Among Malaysians | Business and Management 1 Session Chair: Ms. Anna Arokia Nathen 11.20am – IQBC-3001 Weng-Kwai, Chan The emergence and sustainability of road-side food entrepreneurs during the COVID-19 pandemic: A Malaysian experience 11.40am – IQBC-3002 Cheah Chee Fuay* & Loke Siew Phaik Factors that influence adoption of mobile wallets among the senior citizens in Malaysia 12.00pm – IQBC-3004 Dong Jia Jia*, Loke Siew Phaik & Rohati Shafie Examining the core competitiveness of China’s express logistics enterprises on customer service level | |
12.20 pm – 1.50 pm | Lunch | |
1.50 pm – 2.50 pm | Parallel Sessions | |
Accounting, Audit and Finance 2 Session Chair: Ms. Thacharyane 1.50pm – IQBC-2002 A. Emille Surekha* & A. Agila Obedinence of Cross Currency Pairs Based on Technical Factors With Reference To Over The Counter Market 2.10pm – IQBC-2003 William Choo Keng Soon*, Siti Subaryani Zainol, Annie Ng Cheng San & Maisarah Syazwani Othman Global Pandemic Covid-19 and Malaysia Commercial Banks Stock Return: A Conceptual Framework 2.30pm – IQBC-2004 Wong Kean Mun* & Tanaraj Krishna Moderating Effect of Behavioural Biases of the Factors Influence the Financial Literacy among Young Adults in Malaysia | Business and Management 2 Session Chair: Dr. Paulin Wong 1.50pm – IQBC-3003 Yau Sim Low* & Tanaraj Krishna Key Determinants Influencing Lower & Junior Management Employee Retention: 2.10pm – IQBC-3006 Chen Sitt Juan & Mohd Syarin Aman Ahmad Fuat* The Influence of Organizational Commitment and Supervisor Support Towards Job Satisfaction Among Multigenerational Workforce in Weil Hotel, Ipoh 2.30pm – IQBC-3005 Julie George* & Jeffrey Yee Khong Loong Understanding Coping Strategies Among White-Collar Employees in Malaysia Affected by Toxic Leadership | |
2.50 pm – 3.00 pm | Closing Address by Chairperson Prof. Dr. Abdul Raheem Mohamad Yusof | |
